FAQ

Here at Power Drink Hydration, we want you to get the longest life from your bottles, so we’ve put together the care instructions and also answered some commonly asked questions.

Q: Are Power Drink bottles dishwasher safe?
A: We recommend handwash only.

Q: How long will my bottles take to arrive?
A: Your bottles will be personalised and posted within 5 working days of your order.

Q: Can you rush my order?
A: If you require your order in a hurry please email us about this

Q: What if I need to change or cancel my order?
A: If you need to change or cancel your order please contact us as soon as possible, we will attempt to meet your needs however if your order has been commenced then a refund / exchange will not be issued.

Q: How long will my order take to arrive?
A: Please allow up to 7-10 working days (longer for Western Australia) for your order to be delivered after completion, you will be sent tracking information as soon as your order is posted.

Q: Can you expedite my shipping?
A: If you require express postage, please send us an email for a quote.

Q: What does double vacuum sealed walls mean?
A: Double Wall Water Bottles use two steel walls with a vacuum between them in order to keep the contents of the bottle at the same temperature or close to the same temperature as when they were first stored.

Q: What are the benefits of a double wall insulation?
A: It not only helps with keeping your drink cold or hot, it also means your bottle will be free from condensation.

Q: What’s a bumper for?
A: Not only do they make your bottle look super funky and easy to personalise and style to your own individual look, but they also protect the bottom of your bottle.

Q: What's our promise to you?
A: The Power Drink Hydration Promise

At Power Drink Hydration, we believe staying hydrated should be simple, powerful, and accessible to everyone.

We promise to deliver:

Quality you can count on – durable, double-walled designs built to perform in any environment.
Smart, versatile products – made for real life, from early mornings to late-night adventures.
Affordable hydration for all – premium gear without the premium price tag.
Sustainability in action – reusable solutions that help protect our planet.

Because hydration isn’t just about drinking water — it’s about fueling your energy, your focus, and your lifestyle.

Stay hydrated. Stay powerful.